Modernising Banking Platforms Through Strategic IT Staffing Support

The client is the digital arm of a major bank, responsible for developing and operating internal and customer-facing banking software. Their goal is to deliver secure, reliable, and modernised digital services aligned with core banking needs.

The client’s legacy web systems were outdated, lacking in performance and user experience. They needed a partner to not only upgrade the technology stack but also enhance the functionality and usability of their applications to meet modern user expectations.

Ekotek provided a high-quality IT team with strong banking domain knowledge to support the modernisation of two core systems. Working under an Agile model, the team collaborated closely with the client to define solutions and deliver improvements continuously.

Scope of work:

• End-user banking application: Bug fixes, regular maintenance, new features development, and enhancements to existing functionalities using the latest web technologies
• Internal employee application: Upgrades and performance improvements tailored for banking operations staff

Agile delivery process: Iterative planning, continuous deployment, and proactive collaboration with the client’s product owners

The client reported high satisfaction with Ekotek’s responsiveness and technical quality. The updated systems now perform more efficiently and offer a significantly improved user experience.

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