About The Client
The client is a global medical equipment manufacturer with branches in countries like Vietnam, Myanmar, and China. Their core business includes surgical and dental instruments.
The Challenges
The client heavily relied on Excel for managing production processes and operations, which led to inefficiencies in data management, limited functionalities, and time-consuming workflows. They needed a more advanced and tailored management system along with a dedicated IT team to support the transition and ongoing system operations.

The Solutions
Ekotek provided a dedicated IT team working under an Agile framework to modernise the client’s internal workflow. The team analysed the client’s Excel-based processes, designed software solutions tailored to each unit, and ensured continuous system enhancement and support.
Key tasks handled by the Ekotek team:
- Production Workflow Management: Custom software to digitalise and streamline each unit’s operations, replacing Excel
- Tool Printing and Inspection Modules: Specific tools to support product printing and inspection workflows
- System Maintenance and Bug Fixing: Ongoing improvements and issue resolution for stable performance
- BI Integration: Tools integrated with Power BI for enhanced data tracking and business intelligence analysis
Technology Stack
The Results
The client now benefits from reduced errors and faster workflows thanks to digital tools. BI integration also enables better tracking and data-driven decision-making.
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