Ekotek helped shift the entire process from offline to online, igniting a productivity boost for our client, a high-end real estate company.
Ekotek helped shift the entire process from offline to online, igniting a productivity boost for our client, a high-end real estate company.
New full-digital process developed within 10 weeks
Fill in the information & upload documents within minutes
Industry:
FinTech
Delivery:
10 weeks
Services Used:
The client is a high-end property investment platform owned by a Japanese real estate company. Using advanced AI and AR/VR technologies, the platform is innovating how people experience and purchase cross-border properties. As a member of the platform, users can enjoy exclusive deals in housing, lands and hotels, along with other membership perks.
In real estate, especially the high-end segment, KYC is a crucial process to verify sellers, buyers, and the financials involved. The client initially employed the traditional method that requires applicants to send their forms and documents via post. Even though it guarantees security, it poses a tedious and time-consuming task for all parties involved.
To modernize the KYC process while upholding the security standards, the client team decided to develop their own electronic KYC (eKYC) and asked for assistance from Ekotek.
A compact team of 5 Ekotek specialists was entrusted with the project. To make sure every document type and approval requirement is accounted for, our Business Analyst worked closely with the client team to sample and categorize applications. Afterwards came UX/UI design and website system development, with Glocaly kept updated weekly on the progress.
We defined the prominent features of the eKYC including:
User information is stored in an on-premise database, which the client team can swiftly integrate existing data for easier management. The development team also ensured that the identification process complies with country-specific security regulations.
After 10 weeks of development, the eKYC system was successfully launched. Say goodbye to print jobs and shipping fees, as users are now able to fill in their information and upload documents within minutes.
For the staff of the client, this means less paperwork, better data management, and another step toward digital transformation.
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Dylan Dong Do is a seasoned leader with over 15 years of experience in business management across both product and ITO companies. Under his leadership, Ekotek has grown from a small team to a thriving organization of over 200 skilled professionals in just 5 years.
Throughout Dylan’s career, he has achieved remarkable success. In 2009, he played a key role in developing batdongsan.com.vn, establishing it as Vietnam’s top real estate listing platform. In 2018, Dylan was promoted to Chief Operating Officer of VTI, driving VTI to exponential growth from a 30-member team to a robust force of over 300 staff.
With a desire to integrate technological advancements into everyday life, Dylan Dong Do founded Ekotek. He consistently updates his knowledge and skills in advanced technology to orient the company, ensuring that it stays at global trends and better serves the needs of customers.
