Transforming the KYC process for a property investment platform

Ekotek helped shift the entire process from offline to online, igniting a productivity boost for our client, a high-end real estate company.

New full-digital process developed within 10 weeks

Fill in the information & upload documents within minutes

산업

FinTech

배송

10 weeks

About The Client

The client is a high-end property investment platform owned by a Japanese real estate company. Using advanced AI and AR/VR technologies, the platform is innovating how people experience and purchase cross-border properties. As a member of the platform, users can enjoy exclusive deals in housing, lands and hotels, along with other membership perks.

The Challenges

In real estate, especially the high-end segment, KYC is a crucial process to verify sellers, buyers, and the financials involved. The client initially employed the traditional method that requires applicants to send their forms and documents via post. Even though it guarantees security, it poses a tedious and time-consuming task for all parties involved.

To modernize the KYC process while upholding the security standards, the client team decided to develop their own electronic KYC (eKYC) and asked for assistance from Ekotek.

The Solutions

A compact team of 5 Ekotek specialists was entrusted with the project. To make sure every document type and approval requirement is accounted for, our Business Analyst worked closely with the client team to sample and categorize applications. Afterwards came UX/UI design and website system development, with Glocaly kept updated weekly on the progress.

We defined the prominent features of the eKYC including:

  • User signup can be done via verified email or international phone number
  • Multiple-step application with auto-checking and formatting
  • Document upload via file selection or device camera 
  • Users can request to edit their information and access the edit history

User information is stored in an on-premise database, which the client team can swiftly integrate existing data for easier management. The development team also ensured that the identification process complies with country-specific security regulations. 

Technology Stack

  • ReactJS
  • NestJS
  • MySQL
  • AWS

The Results

After 10 weeks of development, the eKYC system was successfully launched. Say goodbye to print jobs and shipping fees, as users are now able to fill in their information and upload documents within minutes.

For the staff of the client, this means less paperwork, better data management, and another step toward digital transformation.

 

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    관련 사례 연구

    Dylan Dong Do
    최고경영자
    딜런 동 도
    Dylan Dong Do는 제품 및 ITO 기업 전반에 걸쳐 15년 이상의 경영 경험을 보유한 숙련된 리더입니다. 그의 리더십 하에 Ekotek은 5년 만에 소규모 팀에서 200명 이상의 숙련된 전문가들로 구성된 번창하는 조직으로 성장하였습니다.

    Dylan의 경력 전반에 걸쳐 그는 놀라운 성과를 달성해 왔습니다. 2009년에는 batdongsan.com.vn 개발에 핵심적인 역할을 하여 베트남 최고의 부동산 매물 플랫폼으로 자리매김하였습니다. 2018년에는 VTI의 Chief Operating Officer로 승진하여 30명 규모의 팀을 300명이 넘는 강력한 조직으로 성장시키는 데 기여하였습니다.

    기술 혁신을 일상생활에 통합하고자 하는 열망으로 Dylan Dong Do는 Ekotek을 설립하였습니다. 그는 회사의 방향성을 설정하기 위해 첨단 기술에 대한 지식과 기술을 꾸준히 업데이트하여 글로벌 트렌드에 부응하고 고객의 요구에 더욱 효과적으로 대응할 수 있도록 하고 있습니다.